Intro

Genesys (previously Interactive Intelligence) is the global leader in cloud customer experience and contact center solutions.

Responsibilities

Product Design

B2B / B2C Design

SaaS Design

Strategy

I led product and creative design. This included research, prototyping, visual design, motion design, illustration, creative direction, and branding.

Vision

Creating the company's first step into the cloud space.

Customer Experience Elevated

Giving call agents the power of simplicity and speed.

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Lifeology

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Lifeomic